Pathetic service and behaviour

Stonebridge library has a security guard Stele that owns the library. You call in they tell you they close at 5 they have sign saying they close at 5. I got there at 16:35 and was greeted with unpleasant facial signs as I had a few copies to make. The "owner the security guard" told his fellow colleagues in Zulu I have a bad attitude as I merely told him I know how to use the machine he does not need to rush me or watch my every step. He then 5 min later came back to rush and grinned sarcastically as I was still copying. YOU DO NOT OWN THE LIBRARY YOU CLOSE AT 5...I will not let this go I will report this as people are treated very badly there. People are not doing us any favours we pay for the services.