Ston Arch Reginal Manager that treated me so bad when i called him at night, to explain the problem that i have in my flat as a tenant, with the intraction that i recieved from the security in the Complex to call him and he will tell me what to do.

I am a tenant at Stone arch Estate, I had a problem on the 25/07/2018 with my meter box, when I'm loading electricity it was rejecting it. I went to the Security at the gate asking for help. they came to my flat to check and it kept rejecting it. They gave me the number of a regional Manager his name Conrad his contact number ********** 723. I called him to explain my problem that I'm facing my lights are off and I'm with kids in the house I don't my meter box is rejecting the electricity that we bought can he please assist us or advice what to do or offer us emergency number for instance care takers number BUT He told me I mustn't call him at night and after that He drop my call. I just moved in this Estate it's my first month my rent is fully paid for July. I was so disappointed to get such response from a regional Manager. Even the Security were helpful than the Regional Manager that treated me like no body. I slept with my children in the Dark no help. I felt so bad as a new tenant