********** transactions

This organisation has been *******ly debiting my account for atleast the last 3 months from what i can see on my account. I received an sms a few days ago and have been trying to get a hold of the head office but i keep being sent from one department to the next. What is really interesting is that each person i have spoken too has confirmed that they keep receiving calls with people complaining. The last lady i spoke too this morning confirmed that some call centre agents confirm a 'sale' with customers even without their permission. But what is scary is that all they need for this is a persons ID number and it goes through automatically from your account. So i would like to understand how banks (ABSA) allow this information to be freely available? I have seen many reviews on this platform but wonder if any of them have been resolved.

Also, i don't remember giving any permission to debit my account especially because i don't even know WHO Panic Attack is or what they do.