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I received an sms confirming that I took a Panic Assist of R59. 00, which I never took. I called the call center this morning only to find out this was a ***** from one of their agents. They got my details from the database and clicked confirm which generated a debt order.

What scares me is that where did they get my bank details, as I never received a call from Stokvel Direct or confirm any details via internet.

The lady who assisted me said they will refund my money but the point she is missing this a ***** case. Can someone please call me and explain what happened with my personal details how they manged this *****