MB
MICHAEL B

1 reviews | Active since Feb 2010

09 Sept 2019, 08:51

STODELS DOWN HILL

So Stodels guarantees their plants. Not so. I wrote an email to the Manager of Stodels Bellville to complain about plants that have died. She did contact me back and sent somebody out to look at the plants. The lady in question said they would replace them so on Friday I went to Stodels. On my way there I remembered that Stodels always gave you a Birthday Gift and I had not received mine this year so when I arrived at the reception desk I asked about it. Well well well what a reception I received. Somebody would have sworn I was taking over Stodels. Then the Manager Aisha arrived and was so rude that I nearly left. What a cold woman with the personality of a flea. Now to my replacement plant. Well they could have kept that as well. The plant that they gave me was also half dead - I checked - I walked around the nursery. I bought a tree and proceeded to the cashier. That was another nightmare. Not only was she rude, but she didn't know what she was doing. Stodels had a special on - buy a bag of compost and get a twig of a tree for free (mine was damaged and has a plaster around it). When I told her that the Passion Fruit plant was a replacement I thought I was going to be arrested. Looking at the website and testimonials about Nick Stodel and his father I don't think he is there anymore since the business has gone from bad to worse. I left wondering why I had bothered to go there in the first place since Cape Garden Centre is so much better. I am so disgusted and disappointed, but I know nothing will be done.

0
Replies (0)