Bad after sale service

<p>On Thursday afternoon at 16h00, 4 August 2016, I purchased paves, **** guard and 6 bags of shimrock stones. After laying the **** guard and pavers the following day (Friday) I opened the first bag of stones which was perfect. When opening the second and laying it down I discovered there was a lot of sand packaged in between the rocks. I contacted stodels to inform them of the issue. I spoke to a manager by the name of Bouwer. He advised that they only had 2bags left (I needed 5) and would be getting more stock on Monday 8 August. Monday afternoon I called Stodels and delivery had not yet been made. I then called again yesterday 10 August around lunch time and was again told that no delivery had been made but that it would be made later that afternoon. I left my name and number with Kashiefa and asked for a manager senior to Bouwer to call me back. Of course, no call came. I just contacted them again, 11 August. I spoke to Lanita and asked to speak to a manager by the name of Emile Smit and I was told he was not available. I asked for the 2ic and was told his name is Keegan and that I would be put through to him. Lanita came back and said that Keegan was too busy to talk to me and that she would 'TRY' and get him to call me back today. I no longer have the time to complete the project so I want a refund on all products bought as it was all bought for the same purpose. I do not want a voucher as suggested by Bouwer. I paid cash monies and expect the same in return. </p>