Complaint

I am disappointed with the sale of a product sold to me and I would hate for other people to fall into the same trap as I did. I had a consultant that sold me the training course who had not even had all of the training and facts yet. Having had a carrot held in front of my nose to pay before 20:00 on a Sunday evening, I eventually did; with the facts that I had, it all sounded good. The Monday, I was then emailed documents to sign for things (which I was not sure what I was signed for) which I had not received yet … so I did not sign. When it came to register me for the course, it took 2 1/2 days which had me nervous due to the previous week’s show on Carte Blanche, there was a travelling agent which was “disappeared” with a lot of people’s money. Time was also running out for the “cooling” off period to cancel if I had to cancel. The college did phone me the Wednesday. When I was asked by the training college if I knew what this was all about (it included the practical to be done during office hours as well), and with me having a fulltime job, I was suggested to cancel the course by a director from the college who I spoke to personally. It more than 5 days later after cancellation and I am still waiting for my refund. The voice notes sent via Whatsapp from the manager to the sales person (which were forwarded to me), shows me that there is no customer service. I have paid the moneys more than a week ago and I am still waiting for my refund. I am losing interest on the money since date of cancellation while I am waiting for my money to be refunded.