1 reviews | Active since Feb 2018
THINK TWICE BEFORE YOU SIP SCRIBE WITH THEM
I HAD RECEIVE A CALL FROM 1 OFF THERE CONSULTED +- 3 YEARS AGO. THE GENTILE MAN EXPLAIN TO ME WHAT AND HOW THY TRADE . HE TOLD ME OFF THE D/ORDER OFF 999 .00. I ASKED HIM THAT IF I WANT TO STOP THE TRADING AND WANT TO CANCEL , HE TOLD ME ' YOU CAN CANCEL AT ANY TIME .'.. IN FEBRUARY 2024. I STOP THE D/ORDER AND INFORM THEM THAT I DO NOT WANT TO TRADE AND FOR THE PAST 5 MONTH'S I DO DID NOT TRADE. I DID NOT ATTEND 1 ONLINE CESSIONS WITH THEM AS I HAVE GOT BACK GROUND. I RECEIVE A PHONE CALL AND WAS INFORM THAT THE TERM TO ATTEND IS OFF 3 YEARS PERIOD AND I HAVE AN OUT STANDING AMOUNT THAT I NEED TO PAY. I DO NOT HAVE MY LOCK IN INFO AS I INFORM THAT MY PC WAS DAMAGE AND I HAVE TO GET A NEW PC AS EVERYTHING CAN NOT BE RETRIEVE ON THE OLD PC. I THEN RECEIVE A SMS THAT THY WENT TO THERE HAVE HANDED ME OVER AND PUT A SUMMED AGENTS ME. THY PHONE ME AND I ASKED THEM THY NEED TO SEND ME THE CONTRACT THAT I SIGHED . UP TO DATE I HAVEN GOT NO INFO , ..BUT THY STILL TAKE THE O/ORDER. THIS IS THE WORST COMPANY THAT I HAVE DEAL AND THAT IS HOW I AM DEALING WITH!!! WITH ALL DO RESPECTED AND REASONABLE DOUT ..THIS IS BULL S##!T AT ITS BEST. FOR HOW LONG ARE THY GOING TO TAKE THE 999. 00 EVERY MONTH AND DID NOT GET ANY JOY FROM THEM. THIS IS LIKE A ****
I understand your frustration. Note though that it appears that this is the first time in 3 years that you have contacted us to complain. Based on your purchase agreement of 3 years, you are only able to cancel within the first 7 days of purchase. Your are obliged to complete the payment towards the course as you have had access for the past almost 3 years, whether you have chosen to access your course, or decided not to.
Once you fail to pay your course fees, your access to the course is terminated until you settle your your arrears.
I have requested that your contract will be forwarded to you for your perusal.
Kind regards
SMC Academic Support
I understand your frustration. Note though that it appears that this is the first time in 3 years that you have contacted us to complain. Based on your purchase agreement of 3 years, you are only able to cancel within the first 7 days of purchase. Your are obliged to complete the payment towards the course as you have had access for the past almost 3 years, whether you have chosen to access your course, or decided not to.
Once you fail to pay your course fees, your access to the course is terminated until you settle your your arrears.
I have requested that your contract will be forwarded to you for your perusal.
Kind regards
SMC Academic Support
