1 reviews | Active since Oct 2017
Stock Market College is literally a **** and they play dumb
There is a company that encourages consumers to buy software packages that allow them to use their computer to help them understand how to trade in securities and on stock exchanges.
But the company does not deliver the software or train its customers after receiving their money.
Kgwadi Thobane and Mehlo Nkutha said they paid R10000 each for software from Stock Market College (SMC), aka Quick Charts, but have not received it.
SMC's Hardus van Pletsen told them his company was mandated by the Johannesburg Stock Exchange (JSE), the Department of Finance, and the Department of Trade and Indus to try to teach black people about the operations of the JSE.
But Thobane and Nkutha had have not been trained as they had been promised and when they tried to cancel their contracts they were referred to a five-day cooling-off period.
Nkutha said: "The trick is that the last day of the cooling- off period coincides with the first day of the training and I would not think of cancelling when I was looking forward to being trained."
Thobane decided to cancel his contract after the cooling-off period lapsed, but was assured that he would receive his goods.
"This promise was never fulfilled," he said.
He has received a letter of demand from attorneys Etsebeth, Erasmus and Associates.
They are demanding a further R8054 from Thobane for a product he has not received.
SMC's Zelda van Pletsen said she was not aware that Thobane and Nkutha had not received training and had attempted to cancel their contracts.
"Your fax is the first I have received indicating this."
She said SMC had changed its training system because its customers were not being trained satisfactorily.
"Nkutha and Thobane seem to have fallen prey to that system," she said.
But Consumer Line has correspondence that shows that the company was aware of their plight.
Thobane was threatened with "blacklisting" by SMC because he wanted out.
"Please take note that I will list you on ITC with immediate effect and hand you over for legal collection.
"I would not want to waste my time with you ... " read an e-mail Hardus van Pletsen sent to Thobane in October.
Van Pletsen is adamant the contracts cannot be cancelled.
"He [Thobane] will receive an updated disc and training.
"We will also credit a stockbroking account for him to the value of R1000 once the paperwork is completed."
1. You are not a client.
2. This poorly written article you have pasted from the internet, with misquotes and incorrect fact was published in the Sowetan in 2006.
3. I have tried to call you, you cut my calls. I don't deal with ***ards.
I will ask Hellopeter to remove this complaint.
Regards
Zelda Van Pletsen
***
1. You are not a client.
2. This poorly written article you have pasted from the internet, with misquotes and incorrect fact was published in the Sowetan in 2006.
3. I have tried to call you, you cut my calls. I don't deal with ***ards.
I will ask Hellopeter to remove this complaint.
Regards
Zelda Van Pletsen
***
My point to you when I eventually got hold of you at your employ, Bokgang Lodges as you were not taking my calls, was that when you profess to be a 'citizen of the world taking info to the world', you need to do your research. Please also note that your telephone number and place of employ is publicly listed when you complain on this platform.
I did not threaten to speak to your employer, I requested to do so and you declined.
Lastly, when you do research, most importantly, you need to get the name of the person you're complaining about or to, correct. Mine is still incorrect, even though it is in my previous response. Do your research, our doors are open to all and sundry who would like to see what we offer. You are also most welcome.
Without prejudice, no further communication will be entered into.
My point to you when I eventually got hold of you at your employ, Bokgang Lodges as you were not taking my calls, was that when you profess to be a 'citizen of the world taking info to the world', you need to do your research. Please also note that your telephone number and place of employ is publicly listed when you complain on this platform.
I did not threaten to speak to your employer, I requested to do so and you declined.
Lastly, when you do research, most importantly, you need to get the name of the person you're complaining about or to, correct. Mine is still incorrect, even though it is in my previous response. Do your research, our doors are open to all and sundry who would like to see what we offer. You are also most welcome.
Without prejudice, no further communication will be entered into.