STL beneficiaries

stl beneficiary has a poor service ever they do not care about your sanity my feb allowance i have not recieved it i sent email and affidavit stating that i currently have no place to stay no food i requested money to buy place that will be permanantly mine no response yet and its been 6 days now with no food no transport money no place and tha is affecting my studies too, they dont care about our safety and they dont consider any emergencies