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worshiptrainer W

1 reviews | Active since Feb 2012

17 Jun 2015, 09:26

Warranty honored despite no proof of purchase

I complimented the Stingray Group about a year ago when I purchased a car cover as it was an excellent product. At the beginning of June 2015, I noticed that the car cover was starting to disintegrate and tear (not through abuse of the product).<br> <br> I emailed the Stingray group and informed them of the issue and also stated that I could not find my proof of purchase from Midas.<br> <br> Udistine Hendricks called me back and informed me that Stingray would replace the car cover, free of charge, without me having to produce the proof of purchase.<br> <br> I received my new car cover just in time as it started raining hard over the last week.<br> <br> The Stingray Group has proved again that they are serious about customer service!<br> <br> Well done.

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