TN
Thulisile N

1 reviews | Active since Mar 2021

25 Apr 2021, 16:51

****

I was ****med. Made a booking and it was confirmed and payment went off my account however a few minutes later I was advised that the place was fully booked and I would not get accommodation. Also suprise surprise no refund. However the cancellation was not my fault

0
Replies (1)
Stille Woning Guset House
Stille Woning Guset House's reply11 Jul 2022, 13:22
Official
Hello, I'm sorry you had to go through this, I'm completely unaware of this!

please could give me more details as to dates, I cant find your booking on our systems nor in my cancellations, I would love to rectify this. 

please offer me with POP so I can check on our side, 

So so soooo sorry!