Pathetic Service

<p>My car has been with this panel beater since the 1st of August for repair. Two emails and one phone call put down in my ear to get feedback on the status of the repair. I eventually phoned on Thursday last week and spoke to Loraine who couldn't say why they haven't responded to my emails she said she didn't know if their web site was working. She has tried to get her Manager to contact all the clients because they didn't get the door from their supplier that's the reason why my car was still not fixed. These reapirs were supposed to be 4 to 5 working days but that isn't the case. They didn't give me a good impression from the on set on the day that I hdropped off my car they couldn't take me and another client to Avis just 3 kilometers away from them due to not enough drivers. Which business world are these people operating in and the next day I went to fetch something in my car that I forgot and it was standing outside just as i left it. No work done that was a sign that they will not live up to the 4-5 working days. Loraine said they have only received the door on the Thursday I phoned but she couldn't say when will the repairs be complete. They arranged the date for me to bring in my car for the repairs why did they ask me to bring it in if they knew that they didn't have the necessary part to start repairing the car. Why Discovery whom has been voted the best Insurer would associate with such an unprofessional serivice provider is puzzling.</p>