WORST VACATION.

Hello Peter

I had the WORST experience at Steve's Place in Witbank. I wouldn't advise anyone to go there. My sisters and I booked there this past weekend on Friday the 5th of May 2023. Firstly we booked for a chalet but we were given an apartment, you have to use stairs to get to the apartment, stairs to the bedroom and stairs to use the toilet, You literally lose your sleep while climbing those stairs at night to use the toilet.

I thought this was a weekend for me and my sisters to to de-stress and relax but to my surprise were actually working out my thighs are painful as I am typing this and that is caused the climbing of the stairs the whole weekend when all I wanted to do was rest.

The next dat on the 6th of May 2023 we woke up to no electricity from 10:00am until 17:15, imagine going on a vacation and you spend the WHOLE DAY without bathing literally DIRTY the WHOLE DAY. They had no back generator, none whatsoever. our phone batteries died, we couldn't even take nice picture for memories or even make calls. when I asked the receptionist called Cathy ; she told us there was nothing they could do this is NOT them but Eskom. To top it off on 7th May 2023, we woke up at 08:00am and to our surprise again there was electricity when we called the receptionist Cathy trying to to ask her what was the way forward because there was no electricity and we are suppose to check out at 10:00am and we will not be able to check out without bathing what time will the electricity be back she rep**** and said to us she told us yesterday that she is not Eskom, she does not know what time the electricity will be back.

what kind of pathetic service is this ?? I am VERY disappointed and I honestly wouldn't advise anyone to go there. it is a NIGHTMARE!!!!! I am still in disbelief and shock at the nonsensical service that we endured this weekend as if we were begging to sleep there while we paid!!