No service, *********** clients and ******* business activity

Steves auto clinic has been handling my car since March 2020.

They first did a "major" service only to recently find out they incorrectly invoiced me, never changed much for a major service.

What first striked me, I asked them to change my clutch in January 2021, and they did not touch the clutch, instead made it worse. 6 months guarantee, I took it back for a check 2 months later and they told me it was the gearbox.

I took it to a new mechanic, who I requested for a gearbox fix(assuming SAC was correct), a service and brakes. Only to be informed: - the original clutch since the car was made, was still in the car -the major service done before 10 000km was up was never done in March 2020, and either wrong oil used or the oil filter never replaced -air filter taken out extremely dirty -took it in for a brake system check as the panel light came up shortly after my service saying "brake failure, service now". Took it to them to be told the brake floater got stuck and they had to "clean it" and unstick it

Forgive my laymans terms as I a female, that according to their rude Montague Gardens manager assumed I know nothing.

I am still finalising the matter and wasted time, but basically R15k - R20k had to be redone including wasted time, costs and ubering as a result.

I would however like to thank the only decent skilled person there Shawn, who is honest but needs to keep his job, so acted upon it correctly, whereas the manager - Ryan, needs client service skills training.

SAC: I am still busy. Please expect me as you could have caused further damage to my car after accepting payments for no actual labour even done on my car and NO NEW CLUTCH. NO MAJOR SERVICE.

I will be in touch soon with the ombudsman too and all the evidence accordingly.