Dyno booking

A Dyno booking was made for today @ 11h00 for my car. Arrived on time and reported to the front desk. I was then told to come back later this afternoon when perhaps thy will be able to assist as thy are very busy. This booking was made to insure I get time off from work and that I will be back at the office on time. If this is how SAC does business I will no longer support or recommend them as I was doing before. This is not rated as bad serves but as no service!!!