HC
Hendrik C

1 reviews | Active since Oct 2019

28 Dec 2020, 12:24

Very Poor product

Bought a Ryobi Petrol Lawnmower at Makro 07/03/2020. After just 6 months it lost power and refused to start. i replaced the spark plug thinking that it might be faulty, the motor is smoking and using oil and even have sump compression. the Grass bin is very flimsy and the clips don't hold it in place when full, the paint on the handle bars peals off i washed the mover after every use as i want to ensure that i get the most out of my unit, Very unhappy!!!!

0
Replies (1)
Stevens & Co
Stevens & Co's reply05 Jan 2021, 20:41
Official
Dear Hendrik,
 
We thank you for your review on Hellopeter and we want to apologise for only getting back to you now as we would like to assist you from our side to look at the unit as it does not sound correct for the unit to only last for such a short time. Please can we ask to send the unit in to our branch in Midrand for assessment to see how we can assist you to get the unit sorted out as soon as possible if this has not been done for you as yet?
 
Thank you
 
Kind Regards,
Erick Bezuidenhout
Service Manager

Stevens & Co (Pty) Ltd
Tel:  ***
Fax: ***
Email:***
Web:  www.ryobi.co.za
604 16th Road Randjespark, Midrand, 1685