STEVENS & RYOBI. A USELESS POOR EXCUSE FOR A BUSINESS.

I have for years used and enjoyed my many Ryobi power tools. With each purchase, I have heaped praise upon them. All this has now changed. Towards the end of November 2021 I e-mailed Stevens / Ryobi for information on a part for my newly aquired Ryobi circular saw. A computer generated response (Nov 29) promised they would be in touch shortly. On 3rd December I wrote a reminder. On 4th December I wrote a third reminder. THE SILENCE HAS BEEN NOTHING SHORT OF DEAFENING. Not a word, not a call (yes, they have my number.) NOTHING. Overnight STEVENS and RYOBI must now be considered a failed company. No, I have not and will not telephone just to get someone in a remote call centre who will have no idea of what I am talking about. A USELESS COMPANY. A PATHETIC BUNCH OF LOSERS DO NOT SUPPORT THEM. WILL TREAT YOU LIKE DIRT!!!!!!!!Happy to forward you copies of my correspondence.