TB
Thomas B

1 reviews | Active since Feb 2018

03 Dec 2020, 18:25

STEVENS & CO T/A RYOBI ABSOLUTELY USELESS

SOLD ME A HOVER MOWER NOT CAPABLE OF MOWING MY LAWN. SALESPERSON PROMISED HIGH & LOW IT COULD EASILY MOW MY LAWN (950SQM). AFTER THE FIRST UNIT BURNT OUT, THEY 'UPGRADED' ME TO A UNIT WITH A STRONGER ELECTRICAL MOTOR. 3 MONTHS LATER, THE EXACT SAME PROBLEM. THEY REPLACED THE MOWER AGAIN. THEY ADMITTED THE MOWER WASN'T STRONG ENOUGH TO MOW MY LAWN. MISREPRESENTATION BY THEIR STAFF. I ASKED FOR A REFUND - NOW THEY REFUSE TO REFUND ME - THEY'RE WILLING TO REPLACE THE PRODUCT WITH A WHEELED MOWER, WHICH IS ABSOLUTELY USELESS TO ME AS MY LAWN IS UNDULATED SO A WHEELED MOWER WOULD BE COMPLETELY USELESS TO ME. DO YOURSELF A FAVOUR AND BUY ANY OTHER PRODUCT.

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