Service Poor

To whom it may Concern,

I bought this Mouse Sanders from Builders Warehouse at Hendrik Potgieter road...

I am not happy with the product because I bought this about 2 months ago from the store and the product is already giving me problems...

This pad is already worn out after only 2 months and I do not use it every day.

I had a Ryobi jig saw that also gave problems( that was replaced), the second item was a Ryobi baby grinder, which stripped completely inside only after 4 months...this could not be replaced as I changed the wire,

Now this is the 3rd product I bought from Ryobi where the pad that keeps the sanding paper in place is already worn out.

What makes me unhappy is that why this is not something that can easily be bought from any hardware store. But now I have to drive all the way from Roodepoort to Midrand for just one of these things, and this part will most probably give me the same problem(being worn out so fast). meaning this is a bad product or bad products in general, which people are buying thinking your products are good quality products?

Its difficult for any hard working person trying to keep head above water replacing tools after only a couple of months?

I have sent an e-mail to Ryobi last Saturday on the 24 October without a response from anyone...my second email was sent again to your information help desk on the 28 of October still without any response...I am not interested in your service or products anymore.