GM
Glen M

1 reviews | Active since Feb 2015

02 Feb 2015, 11:00

Service delivery/lack of feedback

I took my lawnmower in for repairs on the 8th January. I was told it would take 1 to 2 weeks. I called for updates and was told that the service manager would get back to me. I finally got hold of him on the 2 Feb and only then was I sent a quotation for the work. He didn't even bother to call me back

0
Replies (1)
Stevens & Co
Stevens & Co's reply02 Feb 2015, 16:35
Official
Hello Shadowdancer,

My name is Erick from Stevens & Co Ryobi South Africa; firstly we want to thank you for supporting Ryobi and we want to apologise for not getting back to you as requested and for any inconvenience caused.

Should you have any further queries please don't hesitate to contact us.

Thank you.

Kind Regards
Erick Bezuidenhout
Stevens & Co (Pty) Ltd
Tel: +***0
Fax: +***1