RYOBI & Stevens & Co - Pathetic Products with "backed by" Pathetic service

I'm not holding my breath that anything will come from this, as I notice that these companies don't even reply on this website...

Anyway - As a home DIYer, we are almost "forced" to buy the Ryobi products - from a budget point of view. And I have a range of Ryobi products that I've purchased over the years - 50l Compressor, Mouse Sander, Orbital Sander, Router, Spray Gun, Leaf Blower/Vacuum, Corded Drill & the 254mm Table Saw... They all seem to work to some extent, but the quality & accuracy is absolutely pathetic! The straw that broke the camel's back is the Table Saw - 1st of all, the miter slot is not parallel to the saw blade (This is a BASIC functionality to do cross-cuts at an angle - mostly 90degree - which is impossible as the miter slot runs towards the blade, which is unsafe and simply dangerous!) There is also minimal adjustability for this, because of a poor design - Stevens & Co (also pathetic service delivery - see below...) Then to set the cut depth, the blade must be able to be raised - this action is also a BASIC functionality that doesn't work on this model - the blade comes out skew - which means, I cannot even make a zero-clearance throat plate as the gaps on either side of the blade ends up about 5mm wider than where the blade enters from... Then when I took it to Stevens & Co, (agents for Ryobi) to see if they can adjust this poorly designed/manufactured product. Well, they first said that it's an easy adjustment that would only be R190 or so, took 3 weeks to do - then AFTER I had to phone in 3 times to get feedback on the table saw, they said it was ready to be collected... So on arrival for collection, they couldn't find the table saw, then when they finally brought it out, it was covered in saw dust and my hand made zero clearance throat plate was missing & was replaced with a 2nd hand Ryobi standard throat plate (which I still have at home - now I have 2...) When asked about my throat plate, they couldn't find it said the guy that worked on the machine is off sick & will be back on Friday the 28th April - it's now Another week later & Still no phone call...AGAIN!!! Then when I checked the miter slot to the blade, it was still not parallel to the blade - and I thought they didn't charge me because they took so long to phone me (whether they forgot or just didn't do the work, I'll never know...) The worst part is that they told me that the blade raising skew, "is normal - the new one on the floor also does that..." So PATHETIC PRODUCTS together with PATHETIC service, makes me wonder how do they sell so many products (apparently)...

Like I said - the straw that broke the camel's back! I will NEVER buy another Ryobi product! EVER!!!