1 reviews | Active since Oct 2016

04 Jul 2020, 16:42

Ryobi Possible ****

I bought an angle grinder in November 2019 My project started in Feb'20 and the grinder was used once to cut a letter using approved blade. The next time my builder tried to start the grinder it did not start so I returned it to Game where I bought it. After that there was lockdown and after lockdown they rep**** to say whatever was broken wasn't under warranty and I must pay R350. Today I confirmed the switch has dust and they want to replace it @ the cost of R350 By the way I forgot to say this grinder was on special @ R999. If I pay the R350 the grinder price goes back up to R1349. Well I think this is a ****, the grinder price was dropped because they knew the batch was defective. Which out they're up to get us. I will reconsider buying any items on special from Game let alone Ryobi product

0
Replies (1)
Stevens & Co
Stevens & Co's reply13 Jul 2020, 11:47
Official
Dear Lindani, We have received a this review regarding a grinder that was send in to us for repairs. We would like to assist from our side to see what the reason is why they have quoted you on the unit to be repaired. Please can we ask to provide us with more information regarding the repair handed in at the  Game store to trace the unit from our side? Please can we ask to send us the reference number of the repair? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd

Tel:  | ***
Fax:  | ***
Email:   | ***
Web:  | www.ryobi.co.za
604 16th Road Randjespark, Midrand, 1685

Best regards,