kW
kenny W
1 reviews | Active since May 2010
02 Feb 2023, 12:06
Ryobi - Poor service
Poor customer service...
Wrong item sent and was then returned. I understand mistakes does happen, but the service has no excuse.
Item returned 4th January. Until today 2nd Feb the refund hasn't been processed. Communication with representative Kyle Seedie is very lacking.
Client service should be attended to
Helpful (0)
Replies (1)0
Replies (1)
Stevens & Co's replyOfficial
08 Feb 2023, 16:46Dear Kenny, We thank you for your review on Hellopeter and we want to apologise for any inconvenience caused with the service you have received from us and with the misunderstanding from our side. We do believe that the refund was arrange and the money was paid back to you? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Best regards,
Stevens & Co's reply08 Feb 2023, 16:46
Official
Dear Kenny, We thank you for your review on Hellopeter and we want to apologise for any inconvenience caused with the service you have received from us and with the misunderstanding from our side. We do believe that the refund was arrange and the money was paid back to you? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Best regards,