Ryobi, No guarantee, or service.
I purchased a Ryobi 1200w lawn mower in April 2021 to mow a postage stamp size lawn at a townhouse. The unit died in December 2022 I returned the unit to the Cape Town workshop on 20 January 2022 as it is still under warranty. The unit had only been used about 10 times. After a number of calls I received a mail stating the motor was burnt out and not economically repairable and it would cost me R500 + R180 service fee, R680 more than a brand new unit would cost from a retailer to replace it. So the 24 month guarantee is worth nothing, service very poor, attitude is destructive. Customer lost.
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