HH
Henry H
1 reviews | Active since Dec 2019
27 Dec 2019, 14:06
Ryobi Lawn mower *******
Ryobi is marketing and selling the 1200 Watt lawn mower in South Africa which is so poorly made that it hardly last one year on a lawn area smaller than an average small house (70m2). This thing started squealing and after 10 months and when I eventually opened the drive assembly, the bearing at the drive pulley (yes its belt driven) packed up due to the tension of the drive belt on the bearing.
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Stevens & Co's replyOfficial
30 Dec 2019, 11:08Dear Henry,
We thank you for your complaint logged on Hellopeter as we would like to assist you with your Ryobi Lawnmower that is not working. It does not sound correct for the unit to only to last one year. We would like to get the unit in to us for assessment to see what the problem can be and sorted it out for you. Please can we ask where you are situated?
Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) LtdTel: ***
Fax: ***
Web: www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
We thank you for your complaint logged on Hellopeter as we would like to assist you with your Ryobi Lawnmower that is not working. It does not sound correct for the unit to only to last one year. We would like to get the unit in to us for assessment to see what the problem can be and sorted it out for you. Please can we ask where you are situated?
Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) LtdTel: ***
Fax: ***
Web: www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply30 Dec 2019, 11:08
Official
Dear Henry,
We thank you for your complaint logged on Hellopeter as we would like to assist you with your Ryobi Lawnmower that is not working. It does not sound correct for the unit to only to last one year. We would like to get the unit in to us for assessment to see what the problem can be and sorted it out for you. Please can we ask where you are situated?
Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) LtdTel: ***
Fax: ***
Web: www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
We thank you for your complaint logged on Hellopeter as we would like to assist you with your Ryobi Lawnmower that is not working. It does not sound correct for the unit to only to last one year. We would like to get the unit in to us for assessment to see what the problem can be and sorted it out for you. Please can we ask where you are situated?
Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) LtdTel: ***
Fax: ***
Web: www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685