1 reviews | Active since Oct 2015
ryobi generator ,horrible service ,bad attitudes
I bought a ryobi generator from them the wednesday it was 4599. There last one a demo .asked for discount and got it for 4299.well took it home as we stay on a farm and needed it to pump water and for lights it kept blowing globes that friday I went ther again and bought more globes it blew 11 globes and told them the problem .I was told its to strong for glodes .well I'm not stupid it is a 240volt generator and the globes should last . They told me noooooo problem bting it we change it .friday nite the exshaust fell off.my wife went back saterday they had lots off stories .no reciept etc we bought it cash and they couldn't even look it up.well 2. Weeks later I went bear in mind we stay 130km from them and on a farm.long stories but they took it for repairs .we got no calls amonth later we called and was told by a rude tanya its burnt out we over revved it . This is after I bought a tiger generator what cost 1300 and runs everything the ryobi did only beter.<br> <br> So I asked what about the exshaust the snapped saying it burnt off and we must pay . No way . I reported the ****py generator was blowing globes .I cheap china generator is beter. Let me knowif you going to refund me
My name is Erick from Stevens & Co Ryobi South Africa; firstly we want to thank you for supporting Ryobi and we apologise for any inconvenience caused with your Ryobi unit. We would like to help you on this matter and sort this out for you as quickly and efficiently as possible. We requested for the unit to be send back to us from Manta D.I.Y for a 2nd inspection and assessment. We will then advise as soon as the unit was inspected.
Again we apologise for any inconvenience caused and should you have any further queries please don't hesitate to contact us.
Thank you.
Kind Regards
Stevens & Co (Pty) Ltd
Tel: +***0
Fax: +***1
My name is Erick from Stevens & Co Ryobi South Africa; firstly we want to thank you for supporting Ryobi and we apologise for any inconvenience caused with your Ryobi unit. We would like to help you on this matter and sort this out for you as quickly and efficiently as possible. We requested for the unit to be send back to us from Manta D.I.Y for a 2nd inspection and assessment. We will then advise as soon as the unit was inspected.
Again we apologise for any inconvenience caused and should you have any further queries please don't hesitate to contact us.
Thank you.
Kind Regards
Stevens & Co (Pty) Ltd
Tel: +***0
Fax: +***1
