Ryobi Durban excepional service

I needed a spare for my belt sander today and dealt with Kovalin at Stevens and Co / RYOBI in Durban. His inventory said he only had one so he went and checked that there actually was one and then kept it for me. I had a problem removing the one pully and he asked the technician to assist me with advice and he removed it quickly for me. I had not realised it *****ed on with left hand thread as it looked as if it was pressed on. At this stage we realised there was more damage to the machine than initially thought and he told me he had a really good special on the same machine. I bought it from them and now have a new one with guarantee. All the staff there were really good and friendly but I commend Kovalin for his helpfulness.