JH
Judy H
1 reviews | Active since Jan 2021
13 Sept 2023, 08:53
Ryobi 1200w generator
We purchased a 1200w ryobi generator a year ago. This thing has been a problem, send it for repair(a month after purchase), got it back, doesn't work, send it back, get it back, it runs badly send it back again. Get it back it works, last night the machine stops, the petrol pipe has broken. This is a very dangerous situation, it was in the dark, luckily we had a torch but say we had been using a match or lighter!!! Is this a faulty machine.
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Replies (1)
Stevens & Co's replyOfficial
20 Sept 2023, 13:30 Dear Judy,
We thank you for your review on Hellopeter as we would like to assist you from our side,
Please can we ask to take the unit back to the store to be send in to our branch in Durban for the attention Brandon as discussed on the phone today.
Should you need any future assistance from our side please feel free to contact us again. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
We thank you for your review on Hellopeter as we would like to assist you from our side,
Please can we ask to take the unit back to the store to be send in to our branch in Durban for the attention Brandon as discussed on the phone today.
Should you need any future assistance from our side please feel free to contact us again. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Best regards,
Stevens & Co's reply20 Sept 2023, 13:30
Official
Dear Judy,
We thank you for your review on Hellopeter as we would like to assist you from our side,
Please can we ask to take the unit back to the store to be send in to our branch in Durban for the attention Brandon as discussed on the phone today.
Should you need any future assistance from our side please feel free to contact us again. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
We thank you for your review on Hellopeter as we would like to assist you from our side,
Please can we ask to take the unit back to the store to be send in to our branch in Durban for the attention Brandon as discussed on the phone today.
Should you need any future assistance from our side please feel free to contact us again. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Best regards,