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Item: Stevens & Co
Rating: 1
Author: Raymond G

I bought a Ryobi grass edge trimmer from Builders Warehopuse on the 16/10/2019. The box says 2 year guarentee. Sounds good so it should be a good product. 10 months later and a so called consumable part has worn out and I have to pay for the repairs (My previous Trimrite last me 27 years). It turns out the entire unit is consumable except the shaft, handle and casing. Dont buy Ryobi SH.....T

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Replies (1)

Stevens & Co's replyOfficial

17 Nov 2020, 18:26

Dear Raymond, We thank you for your review on Hellopeter.com and we want to apologise for any inconvenience caused with your unit that is not working. Please can we ask to provide us with more information regarding the repairs on the unit as we would like to assist from our side to see what the problem is and how we can asssit to get this sorted out for you if it has not been done as yet? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road Randjespark, Midrand, 1685

Stevens & Co's reply17 Nov 2020, 18:26

Official