BN
Babalwa N
1 reviews | Active since Nov 2017
13 Apr 2021, 14:21
Poor quality
We bought a trimmer it did not work for even a hour when we returned it we were told the supplier wants us to pay R500 to get it fixed. Or the machine would be returned unfixed. Clearly this machine had a fault
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Replies (1)
Stevens & Co's replyOfficial
13 Apr 2021, 19:20Dear Babalwa, We thank you for your review on Hellopeter and we want to apologise for any inconvenience caused with the charges on your repair and we would like to assist from our side. Please can we ask to provide us with more details regarding the repair in order for us to trace the repair on our side to get a better understand on why they are charging you for the repairs and to see how we can assist from our side to get this sorted out for you as soon as possible? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply13 Apr 2021, 19:20
Official
Dear Babalwa, We thank you for your review on Hellopeter and we want to apologise for any inconvenience caused with the charges on your repair and we would like to assist from our side. Please can we ask to provide us with more details regarding the repair in order for us to trace the repair on our side to get a better understand on why they are charging you for the repairs and to see how we can assist from our side to get this sorted out for you as soon as possible? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685