RN
Romano N
1 reviews | Active since Nov 2013
05 Sept 2023, 09:22
Pathetic compressors
I bought the Ryobi 50L vertical oil-less compressor. It has been endless problems. I didn’t even have the compressor for 3 months before it broke. I took it for repairs and after about a year of back and forth with a broken machine, it was replaced. The replacement machine is just as *******. The pressure release valvue rattled so much it didn’t seal anymore. And for about a year there has been no stock. The machine was under warranty but no spares to fix the machine. It’s a completely useless compressor even for a hobbiest. I would not recommend any buy this.
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Replies (2)
Stevens & Co's replyOfficial
21 Sept 2023, 12:47Dear Romano, We thank you for your review on Hellopeter as we would like to assist you from our side and we apologise for any inconvenience caused with your Ryobi compressor. We have made contact with our branch in Cape Town and they are looking forward to get this sorted out for you as soon as you visit them as discussed on the phone. Again we apologise for any inconvenience caused and should you need any future assistance from our side please feel free to contact us again Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply21 Sept 2023, 12:47
Official
Dear Romano, We thank you for your review on Hellopeter as we would like to assist you from our side and we apologise for any inconvenience caused with your Ryobi compressor. We have made contact with our branch in Cape Town and they are looking forward to get this sorted out for you as soon as you visit them as discussed on the phone. Again we apologise for any inconvenience caused and should you need any future assistance from our side please feel free to contact us again Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
RN
Romano N's updateReviewer Update
11 Dec 2023, 22:19I wrote this review just so everyone would know how unhappy I was with the product. I never actually expected a response from Ryobi. They contacted me and dealt with the issues very professionally and timeously. Then they even went the extra mile and really exceeded my every expectation. Great service from a very bad start. Great job!
RN
Romano N's update11 Dec 2023, 22:19
Reviewer Update
I wrote this review just so everyone would know how unhappy I was with the product. I never actually expected a response from Ryobi. They contacted me and dealt with the issues very professionally and timeously. Then they even went the extra mile and really exceeded my every expectation. Great service from a very bad start. Great job!