Online ryobi

I have emailed them to send me copy of invoice and how many years guarantee,,,, they did not reply my email !!!Lucky my purchase online is saved in in my email…

I have received my parcel,box seemed bad condition. i never mind it… after 3 weeks i opened the parcel and assembled them, they was not working at all. I have drove all the way to umhlanga rock 30 minutes drive to sort and came back to collect, which is almost 1 hr 30 minutes ( travel to drop, queue and back)…just waste of day… They say there was small issue .Rightfully the machine was supported to start from day one, there should be no excuse. Rightfully they should replace me another one if i had problem from Day one !!! second time, problem started again , send back and collect 3rd time send back and collect 4 th time, send back, petrol was drinking too much and they have not contact me 3 weeks, i have phoned them, they say they need to assemble WHAT THE HELL !!! they asked me to pay R400 something to repair… HOW MANY TIME I DROP AND COLLECTED, WHAT THE COST OF PETROL ??? I MUST PAY FOR REPAIR ??? WHAT THE COST OF TRAVELLING AND REPAIR FOR THE WHOLE TIME ???

I am having too much problem with Ryobi and not even giving good service ONLINE business..They not even replace me new one if there is faulty from day one !!! .I will Definetly never buy from Ryobi ONINE in my Life. I have emailed them previous that i will never buy from online again, they did not reply email, seem they dont care ,,,