IB
Iqbal B

1 reviews | Active since May 2019

13 May 2024, 14:53

Good customer service

Customer feedback for.

• David Mbale *** • Erick Bezuidenhout ***

When service is good we should be forthcoming with praises . To summarise the customer service, we received from the Ryobi team's : • Professional ● Dedicated • Customer Centric ● Empathy • Reliable ● Respectful It is a pleasure to be able to deal with such a dynamic team. To single out a person is rather unfair. To get the bus moving efficiently all moving parts needs to work in sync . If one-part breaks " it’s a break down " This is what the team did with regards to my repair job. The service and MTTR was excellent . I checked the item in on Thursday 09 May 2024 and received feedback to come and collect today 2024/05/13 . Each person in the team has their unique strength. The strength was remarkable to deliver a service.

0
Replies (1)
Stevens & Co
Stevens & Co's reply14 May 2024, 14:54
Official
Dear Mr Bham, We thank you for your review on Hellopeter and for the stunning compliment, it was only a pleasure to assist from our side and should you need any further assistance from our side please feel free to contact us again. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager

Stevens & Co (Pty) Ltd
Tel:  | +***
Fax:  | ***
Email:   | ***
Web:  | www.ryobi.co.za
604 16th Road 
Randjespark, 
Midrand, 
1685