nM
naushad M

1 reviews | Active since Mar 2016

30 Nov 2023, 13:14

dishonest .wont honor the warranty by blaming the client.avoid

Very bad service.worst ever.dont buy ryobi products.I have been using this bush cutter for more than 8 months ,followed the instructions according to the manual. this machine has seized and they blaming me for not using the correct fuel mixture .this machine should have seized months ago if I didnt use correct mixture.they just dont want to honor the warranty by blaming the clients be aware of this company.dont buy ryobi products as you will have the same bad experience .there are better products on the market.avoid at all costs. dishonest company.

0
Replies (3)
nM
naushad M's update30 Nov 2023, 14:01
Reviewer Update
i have noticed that another person posted the same experience and problem on hello peter.stevenson and co is just dishonest and *********
tired of dealing with dishonest people. i am taking my complaint to consumer council .
why are these guys still in business?
here is link to other person complaint on hello peter
https://www.hellopeter.com/stevens-co/reviews/dont-buy-ryobi-***

nM
naushad M's update30 Nov 2023, 16:16
Reviewer Update
all sorted
stevenson has helped me out .they restored my faith in them
Stevens & Co
Stevens & Co's reply01 Dec 2023, 16:31
Official
Dear Naushad,
 
 We thank you for your responds on this matter regarding your Ryobi unit. We are glad to hear that this has been sorted out for you and should you need any further assistance from our side please feel free to contact us again.

Thank you

Kind Regards,
Erick Bezuidenhout
Service Manager

Stevens & Co (Pty) Ltd
Tel:  | ***
Fax:  | ***
Email:   | ***
Web:  | www.ryobi.co.za
604 16th Roa
Randjespark, 
Midrand, 
1685