SS
Sello S
1 reviews | Active since Jan 2017
29 Nov 2022, 14:20
Disappointing
Bought a Ryobi Water from Everyday shop used it for less than 3 months the pump started leaking. I took it back and I am told to pay R1300 or they charging me a rejection fee.
The pump has a 1 year warranty when I ask about it I am told the pump has rust! That's what I am told
Helpful (0)
Replies (6)0
Replies (6)
Stevens & Co's replyOfficial
06 Dec 2022, 15:50Dear Sello, We thank you for your review on Hellopeter as we would like to assist you from our side, please can we ask to provide us with more details regarding you repair in order for us to get a better understanding on the assessment that was done on your unit to see how we can assist from our side to get this sorted out for you as soon as possible? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply06 Dec 2022, 15:50
Official
Dear Sello, We thank you for your review on Hellopeter as we would like to assist you from our side, please can we ask to provide us with more details regarding you repair in order for us to get a better understanding on the assessment that was done on your unit to see how we can assist from our side to get this sorted out for you as soon as possible? Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
SS
Sello S's updateReviewer Update
04 Jan 2023, 15:19What details do you need? I this Stevens& Co decide to send back the water pump without the rejection fee. I'm now stuck with a pump that is not working but under warranty
SS
Sello S's update04 Jan 2023, 15:19
Reviewer Update
What details do you need? I this Stevens& Co decide to send back the water pump without the rejection fee. I'm now stuck with a pump that is not working but under warranty
Stevens & Co's replyOfficial
11 Jan 2023, 17:30Dear Sello,
Thank you for reaching out to us again, please can we ask for the job card number of reference number for the retailer for when the unit was booked in to trace it on our side to get a better understanding on why the unit was quoted.
Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Thank you for reaching out to us again, please can we ask for the job card number of reference number for the retailer for when the unit was booked in to trace it on our side to get a better understanding on why the unit was quoted.
Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply11 Jan 2023, 17:30
Official
Dear Sello,
Thank you for reaching out to us again, please can we ask for the job card number of reference number for the retailer for when the unit was booked in to trace it on our side to get a better understanding on why the unit was quoted.
Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Thank you for reaching out to us again, please can we ask for the job card number of reference number for the retailer for when the unit was booked in to trace it on our side to get a better understanding on why the unit was quoted.
Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
SS
Sello S's updateReviewer Update
24 Jan 2023, 14:58*** -*** -RMA2727- ***
SS
Sello S's update24 Jan 2023, 14:58
Reviewer Update
*** -*** -RMA2727- ***
SS
Sello S's updateReviewer Update
24 Jan 2023, 14:59Will I ever get assistant or I must just forget about it?
SS
Sello S's update24 Jan 2023, 14:59
Reviewer Update
Will I ever get assistant or I must just forget about it?
Stevens & Co's replyOfficial
24 Jan 2023, 16:50Hi Sello, Thank you for getting back to us again, as requested on the phone we have sent you an email as discussed. Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Stevens & Co's reply24 Jan 2023, 16:50
Official
Hi Sello, Thank you for getting back to us again, as requested on the phone we have sent you an email as discussed. Thank you
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685
Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel: | ***
Fax: | ***
Email: | ***
Web: | www.ryobi.co.za
604 16th Road
Randjespark,
Midrand,
1685