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Naome N

1 reviews | Active since Nov 2013

10 Mar 2021, 09:40

COMPLETE AND UTTER DISREGARD FOR COVID 19 GUIDELINES, BAD BAD SERVICE

Bought a RYOBI hedge trimmer from Makro Wonderboom - 1st mistake as MAKRO'S COMPLETE AND UTTER DISREGARD FOR COVID 19 GUIDELINES IS SIMPLY ASTOUNDING-.this was October 2020. The trimmer stopped working during my 2nd use of it. Took it back to Makro for repairs. Tried to collect it yesterday yesterday and at 1st the trimmer wouldn't turn on, then the blades were rusted, and now it's has been taken back for further repairs. The whole experience has been frustrating and quite disappointing as I have RYOBI tools that have lasted longer than 20 years. Makro on the other hand is just a horrible experience. When I asked staff at the returns desk to disinfect the counter SHE promptly asked why and if I had brought my own disinfectant. The entire exchange took about an hour, not once, did I see anyone wipe their counter dispite numerous wall hangings claiming that they deep clean regularly. DISAPPOINTED AT RYOBI AND FURIOUS AT MAKRO WONDERBOOM

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