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Andre F

1 reviews | Active since Dec 2016

29 Nov 2022, 11:27

Bag disintegrated! RYOBI RBC-3275 BLOWER VACUUM

So, I have the RYOBI RBC-3275 BLOWER VACUUM.

This is really a good leave blower, but I have a problem with this product. The bag is sub-standard, it actually disintegrated. I don't even have this for so long and I store it in a safe location (indoors).

I think some of the bio-degradable shopping bags might be better to us then this standard one.

0
Replies (4)
AF
Andre F's update29 Nov 2022, 11:29
Reviewer Update
I'm sorry.. I see Hellopeter didn't add this to the correct company, namely The Japanese Ryobi (Machine company)
Stevens & Co
Stevens & Co's reply06 Dec 2022, 16:10
Official
Dear Andre, My name is Erick from Ryobi Africa and we thank you for your review on Hellopeter as we would like to assist you from our side with your Ryobi blower where the bags are not lasting very long. We would like to get the bag in to us to get a better understating on what the problem is and to see how we can assist from our side to get this sorted out for you as soon as possible. Please advise if it will be possible for you to bring the bags in to our branch in Midrand?  Please see our address below.
 
 Stevens & Co
 604 16th Road 
 Randjespark, 
 Midrand, Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel:  | ***
Fax:  | ***
mail:   | ***
Web:  | www.ryobi.co.za
604 16th Road 
Randjespark, 
Midrand, 
1685
AF
Andre F's update06 Dec 2022, 18:36
Reviewer Update
Good day
Mr. Happy Ratau phoned me. Yes, don't know why the bag disintegrated, but would like to thank you for the replacement. He gave us some advice about cleaning and storage thereof. Kind regards, Andre
Stevens & Co
Stevens & Co's reply07 Dec 2022, 10:45
Official
Dear Andre, We thank you for getting back to us again and we are happy to hear that you have been sorted out. Thank you Kind Regards,
Erick Bezuidenhout
Service Manager
Stevens & Co (Pty) Ltd
Tel:  | ***
Fax:  | ***
Email:   | ***
Web:  | www.ryobi.co.za
604 16th Road 
Randjespark, 
Midrand, 
1685