Steve Madden SA delivered wrong items and refused to refund my money

I ordered a top and a short (set)28/06/25 to my shock to shorts were delivered,I returned both and asked for a refund ,i was told the correct items were shipped ,days later a top was delivered as i write this mail on 17/08/25 i only have the top ,no refund and no shorts,services has told my that my case is closed and my money down the drain .I don’t think i will ever order from SM ever again.