MASSIVE COMMUNICATION ISSUES

Ordered 9 May, got confirmation that they received payment on 10 May. The website promises orders will be dispatched within 2 to 3 days after receiving payment. This is most certainly not the case. After confirmation of payment received I asked when I can expect my package to be delivered and Jason rep**** that the orders would be sent out early in the next week (this week)..... By Thursday I have still not received any communication about a waybill number... I have sent an email to Jason directly and also tried contacting through the website and still no answer. Worst part is I ordered this for a friend that is leaving on Sunday so now this is gonna occur me extra costs to courier it to her whenever the parcel does eventually arrive. The absolute lack of communication is disgusting and just because of that I will take my business elsewhere. There isn't even a freaking contact number so that you can speak to them directly which is even worse. Here's hoping the product dance get you eventually and that they are not a ****. Best you guys find somewhere else to order your product