TM
Thabo M

1 reviews | Active since Feb 2024

06 Apr 2024, 14:33

DEALERSHIP THAT SOLD ME A CAR ON FALSE INFORMATION

I recently bought A35 AMG from riaan peters who told me that all parts in my car were original. When I took my car at Benz I found out that what he told me was not true. Mercedes-Benz cannot now replace anything which is not original. I spoke to him and he told me that they will not change my battery. riaan peters is refusing to change my battery which is not the original battery from Mercedes-Benz.He got a cheap battery from wherever he got it from and placed it in the car which still has warranty. I am now stuck with worth R750 000 car bought from him which is malfunctioning and with items that are not original. I now need to take it in time and again for the cheap battery to be charged in order for the car not to malfunction. This is the worst service I have ever received from a sales person and a dealer.

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Replies (1)
STERLING AUTO (PTY) LTD
STERLING AUTO (PTY) LTD's reply09 May 2024, 17:03
Official
Your battery was replaced because it was faulty and had no warranty left with Mercedes-Benz. We replaced the battery with a new battery that has a 3 year warranty. If the new battery is faulty it will be replaced with no cost to you. The battery is also the exact same spec that Mercedes-Benz requires. The fact that the battery has been changed has not changed the status of the vehicles maintenance/warranty plan. I actually do not understand what the issue is. You are now in a better position that you would have been if the original battery was still in the vehicle.