LP
Leon P

1 reviews | Active since Jul 2011

04 May 2023, 12:15

Stay FAR Away from Stefan Weltz & Co

I dont even know where to start. Possibly the most useless company Ive ever had the displeasure of dealing with, and Ive had to deal with City of Johannesburg billing department.

We had an entire 2 story house full of antiques that they auctioned.

The valuations were inexperienced and several items were sold at an obscene fraction of the value.

They did not provide an inventory, or use the one we gave them.

The payments did not match the reciepts or invoices.

They were a nightmare to deal with, never responding. (Anton the ceo is apathetic and totally unresponsive).

I managed to catch a ludicrous valuation on a painting and eventually got the correct valuation on that painting, however another painting was 'lost' and even though I told them that they had it as they said to me in an email that they had left it with their removals company.

They eventually admitted to finding the painting but are in dispute with the storage company. And now we need legal representation to claim back our own painting.

Amatuers. Stay aWay from SW.

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Replies (1)
Stephan Welz & CO.
Stephan Welz & CO.'s reply04 May 2023, 16:55
Official
 Dear Mr Patras,
The items sold were from the estate of Craig Troeberg, a collection sold by us over two auctions in Cape Town and Johannesburg in 2018. Mr Patras (as we understand) was a beneficiary of the estate, but never the seller. 
The items on sale were all sent to the executor prior to the auction in a pre-sale advice, standard practice prior to a sale. If there were any discrepancies regarding estimates or the items on the sale the issue should have been raised at that time. 
In our printed catalogue for the auctions (both Cape Town and Johannesburg) we paid tribute to Mr Troeberg and his collection. 
On the day of the Johannesburg sale, the other beneficiary of the estate actually attended the auction and was very satisfied with the result. 
A post-sale advice is sent after the auction. Again, if there were any discrepancies in what was sold and unsold the time to mention that was then. 
Mr Welz is not, and never has been, the CEO. 
The missing painting is in storage at Stuttafords, however the previous owners of Stephan Welz and Co had a dispute with the storage facility and as the work was of low value it had not been released. The storage for the work has been paid by the previous owners since 2018. 
We will however do our best to rectify the situation. 

Kind Regards
Stephan Welz & Co.