DISGUSTING LACK OF CUSTOMER SERVICE

So it is almost a month since the mirror has fallen which i have had to fix myself and the shower still leaks which i have had to rectify and still no response or communication from this company, I say it again BE VERY CAREFUL OF THIS COMPANY THEY PROMISE YOU AMAZING WORK AND DEFAULT ON IT AND IF YOUR QUOTE IS LESS THAN R10000 THEY WANT FULL PAYMENT BEFORE THEY START .