I was at steers vaal mall on the 29 April 2026, The lady called Monica she's so rude, I was purchasing wacky Wednesday, she rang it without asking me would I like beef or chicken

I was at steers vaal mall on the 29 April 2026, The lady called Monica she's so rude, I was purchasing wacky Wednesday, she rang it without asking me would I like beef or chicken. Then when I asked her why is she not asking me? her response was she doesn't have time to ask petty questions since I'm working at the mall I buy wacky Wednesday Everyday. So that means if I work at the mall I'm not a customer, how do they train their staff? Please assist