Steers Springfield Durban
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Steers Springfield Durban
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jul '26 - Sep '26
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Recent reviews (1)
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Anamika S
1 reviews | Active since Feb 2020
18 Jul 2026, 16:19
Dishonesty
Lack of customer service and being honest with returning the change: I went to Steers around midday this week, mid week. My partner and I first ordered a cappuccino. We paid and the lady just gave my till slip with a R10. So I looked at the slip and asked where was the R0.20. She pretended like she forgot , then have it to me. Then we decided we will have the wings with chips. I paid and walked away to the table then realised I was owed R0.20 again. The lady did not even apologise for error nor making a mistake. It's a given that they don't need to return the change. So if they did that to 3 other customers, in total they have a R1. How many customers are they doing this to?? So whilst I was not desperate for the change, it's the principle. If I was short of money I'd never been given my meal. But the franchise can short pay us customers and think nothing of it. Very awful service Poor work ethics Lack of respect
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Anamika S
1 reviews | Active since Feb 2020
18 Jul 2026, 16:19
Dishonesty
Lack of customer service and being honest with returning the change: I went to Steers around midday this week, mid week. My partner and I first ordered a cappuccino. We paid and the lady just gave my till slip with a R10. So I looked at the slip and asked where was the R0.20. She pretended like she forgot , then have it to me. Then we decided we will have the wings with chips. I paid and walked away to the table then realised I was owed R0.20 again. The lady did not even apologise for error nor making a mistake. It's a given that they don't need to return the change. So if they did that to 3 other customers, in total they have a R1. How many customers are they doing this to?? So whilst I was not desperate for the change, it's the principle. If I was short of money I'd never been given my meal. But the franchise can short pay us customers and think nothing of it. Very awful service Poor work ethics Lack of respect
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Replies (0)