Steel Modelling Agency,Centurion is appalling.

15th March 14h30 my daughter had an appointment with Steel Modelling Agency,Centurion. We left at 13h30,as Murphy's law would have it we were stuck in heavy traffic following an accident that had occurred. I asked my husband to call through & alert the Modelling Agency that we were having traffic challenges. We were about +/- 15minutes late.We were 5 minutes away from the Agency when my husbands calls me back to let me know that the agency cancelled the appointment & the lady that answered the call was incredibly rude & unprofessional. Frustrated and disappointed,I returned back home.I called the agency to clarify what had happened & I was treated with such incredible unprofessionalism & with the same rudeness that my husband had experienced. Before I could complete my sentence the lady dropped the call on me as I was still talking. This begs the question,is this the type of agency you want your child involved with? What stops these employees & owner from treating your child with the same level of unprofessionalism. This company has proven by virtue of it's appalling telephone ethics & such disgusting,non-existent people s****s,that one should not enter into any type of work contract with them. Should this modelling agency working with teenagers & young adults be allowed to continue? This company should be shut down. I am horrified that there are company's like this are still allowed to practise.