AL
Ashleigh L

1 reviews | Active since Sept 2015

18 Sept 2015, 15:57

Non-Delivery of PAID IN FULL items

On 21/08/2015 I went into their office to pay the 50% Deposit, this was upon acceptance of the quotes. Which was required to \start the work". We had then arranged that on 03/09/2015 they would do the installation. I also bank with the same one they use so I deposited the funds on the morning of 03/09/2015 and patiently awaited their arrival. <br> On 03/09/2015 at 9:57am I received an email from Johan Klopper - the Installations Manager saying \""We have lost all power in our factory. We will not be able to do the installation today. Will it be in order for us to do it on Saturday morning for you?\"" to which I responded \""Yes that's fine\"" and then proceeded to give him my brothers details as I wouldn't be home. Johan then advised that he'd find out what time his installer will be here as he drives from Soweto and would let me know.<br> On 04/09/2015 they smsed to say that they're still without power and are unable to install. Since then we have had no response to emails"

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