Dealing *********ly with a customer

I ordered a sennheiser wireless headphone system (RS120-8ii) online. I received headphones only although the product advertised clearly stated it was the complete system with transmitter and receiver. It even mentioned that the transmitter was wall mountable. So there was no mistaking that the unit came as a complete system. I called and was put onto Bonga who initially told me the items had to be bought separately. I asked him to go onto the website and check the advertised unit. Bonga told me to speak to Kyle who was the head of the online division. Bonga contacted me the next morning and said he would replace the item with a Philips HC5100. I said that was a much cheaper product and that I had ordered the sennheiser. He assured me it was the same price as what I had purchased and was of better quality. I wanted to do a bit of research on it. I discovered that it cost R629 as opposed to the R1 099 I had paid and was not what I wanted. <br> I have yet to resolve this matter but find this ********* corporate behaviour from any company, especially one that purports to be customer orientated.