INCORRECT BILLING OF MY WATER AND LIGHTS

Ever since i started renting a property through Status Mark ive had problems, I stay in 8 Erinvale in Strubensvalley and my unit has prepaid meter but i always get a bill with Electricity charges in it and im asked to pay to avoid my account ti going into Arrears cause then i end up paying the fees they charge me.<br> <br> The recent appauling issue i found out that ive been paying my neighbours water bill since the meter markings were incorrectd and did notify the agency and they aknowlege that there was a mistake but isntead of fixing it and treating it with urgency they still continue tp bill me with my neighbours water bill. i feel ****** as this is *****!!!<br> <br> Im unhappy and frustrated and financially drained by this money skeeming agency. All i want is my refund and to be correctly billed going forward.