Service is terrible

<p>I bought a stationery online on the 9th of January 2017 before the school opens. And I recieved a comfirmation that its going to be delivered at my place the next day in the afternoon. on the 10th I didn't recieved a call from the courier company and when I call Stationery Pro they also said that my parcels where supposed to be delivered. Then I decided to go purchase another startionery because my daughter supposed to start school on the 11th. Then on the 11th I called them again and tell them to cancel my order because I bought the stationery, and they told me they will refund me as soon as the courier return the goods to them. I waited the whole week for them to refund me and I was the one who was busy calling them and they keep on promising to give me feedback but their service was very horrible to me because I got refunded after I yell and fight with them on the 20th of January 2017. Imagine if I didn't have money to buy another stationery I suppose my child wouldn't be attending school because of them</p>